P.O. Box 24-B-09, Los Angeles, CA 90024
310-358-5924
stclair43@yahoo.com
___________________________________________________________________________________________________________
xxxx EMPLOYER: UCLA Medical Center –
Admissions and Registration Depart. From 1977 to 1978
Mr. Carl Sattersfield and Mrs. Linda Karr, Supervisors
310-825-7047
10945 Le Conte Ave., Suite 2338, Los Angeles, CA 90024
Admissions Counselor. JOB DESCRIPTION: INTERVIEW AND SCHEDULE PATIENTS OR RESPONSIBLE PARTY BY TELEPHONE OR IN PERSON TO SECURE COMPLETE AND ACCURATE PERSONAL DATA. FINANCIALLY SCREEN PATIENTS TO DETERMINE ELIGIBILITY FOR CLINICAL FUNDS. TYPE ADMISSIONS, REGISTRATION, INSURANCE FORMS, AND COLLECT DEPOSITS. PREPARE CHARGE DOCUMENTS FOR EACH PATIENT AND SUBMIT CORREPONSDING CHARGE DOCUMENTS TO BE RECONCILED. PREPARE PATIENTS OVER THE TELEPHONE FOR APPOINTMENT ADVISING OF SPECIFICS FOR ADMISSION
I INTERACTED WITH PERSONS OF VARIOUS SOCIAL, CULTURAL, ECONOMIC AND EDUCATIONAL BACKGROUNDS WITH A COURTEOUS AND ATTENTIVE DEMEANOR IN ENGLISH AND SPANISH, REMAINING CALM AND POLITE AT ALL TIMES WITH INDIVIDUALS EXPERIENCING DIFFICULTIES AND REFLECTING PROBLEMATIC AND EXTREME BEHAVIOR OR BEHAVING IN A HIGHLY EMOTIONAL STATE (SUCH AS IMPATIENCE, DEPRESSION, AND RUDENESS).
EMPLOYER: UCLA Psychology Department – Mental Health Research Center From 1975 to 1976
Professor Amado Padilla, Supervisors
Franz Hall - UCLA, Los Angeles, CA 90024
Administrative Assistant. JOB DISCRIPTION: PROCESSES FOR EVALUATION OF APPLICANTS. COMPILE DATA FOR SCHEDULING, COORDINATE FACULTY AND STAFF MEETINGS, TYPE CORRESPONDENCE AND REPORTS FOR FACULTY HEAD OF UNIT. COORDINATE PREPARATION OF VARIOUS DOCUMENTS, INCLUDING NIMH CONTRACT AND GRANT OPERATIONS WITH HEAVY DEADLINES REQUEST. ASSITANCE WITH MAINTENANCE OF FINANCIAL RECORDS FOR ACCOUNTS USING UNIVERSITY LEDGERS AND MONTHLY ROJECTIONS AND RECONCILIATION OF EXPENSES AGAINST THE MONTHLY LEDGERS. REVIEW ALL INCOMING MATERIALS TO PRIORITIZE AND RECOMMEND RESPONSE, PERFORM WITH FREQUENT INTERRUPTIONS AND DISTRACTIONS AND WITH SHIFTING PRIORITIES. SUPERVISE ONE FULL & ONE HALF-TIME STAFF MEMBER.
EMPLOYER: Abby Rents Medical Equipment
From 1973 to 1974
500 So. Ardmore Ave., Los Angeles, CA 90005
Accounts Receivable Clerk. JOB DISCRIPTION: BILLING AND FOLLOW-UP ON UNPAID PATIENT ACCOUNTS BY TELEPHONE OR WRITTEN INQUIRY TO PATIENTS AND/OR VARIOUS THIRD PARTY CARRIERS. ANSWER INQUIRIES FROM THIRD PARTY CARRIERS, REVIEW PAYMENTS RECEIVED, INVESTIGATE AND DETERMINE CORRECTNESS OR MISAPPLICATIONS AND MAKE NECESSARY ADJUSTMENTS. DOCUMENT CLIENTS’ FILES, COMPLETE DAILY REPORTS INDICATING NUMBER AND TYPES OF ACCOUNTS EACH DAY, RECONCILE ACCOUNTS RECEIVABLE AND DETECT SOURCES OF IMBALANCE IF ANY. EXTENSIVE USE OF 10 KEY CALCULATOR AND PATIENT CONTACT.
EDUCATION: Los Angeles City College: 1974 English, Statistics
Santa Monica City College: 1982 Computer Courses
UCLA Extension: 1984 Business Courses
